How It Works
1.	How does online drivers ed work?
	The process is simple. Create an account by choosing a username and password. In a few minutes, you’ll be all set to start the Arizona drivers ed course. You can pay right away or you can take up to 20% of the course before you make up your mind. Either way, you’ll be on the road to becoming a safer driver. Your course is available to you online 24/7. That means you can log in and out whenever you want and from any computer that has Internet access! When you log back in, we’ll take you back to the exact place you left off. Doesn’t that sound better than spending your weekends in a classroom? At the end of the course there will be a final exam. Don’t worry though—you can take it as many times as you need in order to pass. Once you pass the test, we’ll mail out your Certificate of Completion within 1 business day. Shipment by USPS First Class Mail is free, but you can always upgrade your certificate’s delivery method if you want.
Course Eligibility
2.	Who can take the Arizona drivers education course?
	Anybody! If you want to learn the rules of the road, prepare for the learners permit test, and possibly qualify for an auto insurance discount, you’ve come to the right place. However, this course does not satisfy the Arizona drivers education requirement for new drivers under 18 years old.
3.	Does this DriversEd.com course satisfy state licensing requirements?
	The Arizona legislature has not yet authorized online drivers education. You can still take the course for an auto insurance discount or for your own educational purposes, but if you are required to take drivers education because of your age, you won’t get any credit for this course at the DMV.
4.	What is the difference between drivers education and drivers training?
	• Drivers Education: a course which teaches you the rules of the road, vehicle safety, and everything that you need to know before you get behind the wheel for the first time. In the past, everyone had to take drivers education in a classroom setting, but now in many states you can do it online! • Drivers Training: the behind-the-wheel driving lessons that you take with a licensed driving instructor. Find a local driving school here.
5.	Can I earn an auto insurance discount with this course?
	For many insurance providers, a Certificate of Completion from our online drivers education course qualifies you for a discount on your auto insurance. However, because every driver’s situation is different, the only way to know for sure is to ask your insurance agent.

Course Information
6.	How much does the course cost?
	The cost for the online Arizona drivers education course is $39.95.
7.	How long will it take for me to finish the course?
	This will vary depending on your individual pace. The course is designed to be about 15 hours. The good news is that with DriversEd.com, you can always go at your pace and log in and out whenever you want. Think how fast time can fly if you do 20 minutes here and there!
8.	Can I try the Arizona course before I pay?
	You can take 20% of the course before you will need to make a payment in order to continue with the course.
9.	How do I access the 50 free practice permit tests that come with the course?
	After you pay for the course, your free practice permit tests will be accessible in your account.
10.	When will I receive my Certificate of Completion?
	After you complete the DriversEd.com course, we will mail your Certificate of Completion free of charge and within 24 business hours of your course completion. All certificates are mailed via First Class Mail unless otherwise requested by the student. According to USPS.com, First Class Mail takes on average 2-3 business days depending on your location. We mail your certificate from Oakland, CA. Please note that prepaid debit/gift cards issued by VISA, MasterCard, American Express, etc. cannot be used online. Please call us, and we'll be happy to process your payment. If you need your certificate faster, you can upgrade to FedEx shipping for an additional charge. FedEx 3 day= $15 FedEx Overnight= $25 Please note that FedEx does not deliver to P.O. Boxes.
11.	How can I change the delivery method of my Certificate of Completion?
	You can change your delivery method online in your account or by calling us at 1-888-651-AUTO (2886).
12.	How do I get a duplicate copy of my Certificate of Completion?
	If you lose your certificate, please call our customer support at 1-888-651-AUTO (2886) to request a duplicate.

Payment Related Questions
13.	What’s included in the DriversEd.com course fee?
	The $39.95 course fee covers the cost of your online drivers education course as well as a Certificate of Completion sent to you by First Class Mail. Once you start the course, you can choose to upgrade your Certificate of Completion shipment for faster delivery if you choose.
14.	How do I pay for the course?
	Once you create an account, you can pay online using VISA, MasterCard, American Express, or PayPal. You can also pay by credit card over the phone by calling our customer service at 1-888-651-AUTO (2886). Please note that prepaid debit/gift cards issued by VISA, MasterCard, American Express, etc. cannot be used online. Please call us, and we'll be happy to process your payment. If you would like to pay by check or money order, please mail your payment and along with your username to: DriversEd.com (Attn: Billing Dept) P.O. Box 238 Oakland CA 94604-0238
15.	Is it safe to use my credit card online?
	Yes. We use only the latest security technology to protect your Internet transactions. To ensure your privacy, your credit card number is never kept on file, and we'll never share your information with anyone else.
16.	What is the cancellation/refund policy for the Arizona drivers education course?
	While we are confident that you will enjoy the DriversEd.com program, if for some reason you are dissatisfied with it, you may request a refund, subject to the refund policy set forth below. DriversEd.com will issue a full tuition refund: • If you have not completed the online program and a Certificate of Completion has not been issued. DriversEd.com will not issue refunds: • If the online program has been completed and a Certificate of Completion has been issued and mailed out. To request a refund, please contact us toll free at 1-888-651-2886.